When you place an order with Ops&Ops you will receive a confirmation email. Orders are processed and shipped within 2 business days of receipt.

Should Ops&Ops run out of stock after you have made a payment, we will inform you by email and offer you a refund or an alternative. Times quoted are guidelines only; delays in delivery are outside our control. We do not ship to PO Boxes.

If you are unavailable for delivery or do not collect your package when you have been notified and the package is returned to us, you are responsible for payment for re-sending.

Ops&Ops insure your purchase until delivery.

By Royal Mail and usually within 48 hours from date of despatch. However, please be aware of possible delays due to industrial action. All packages must be signed for.

Order by noon Monday 19 December to be mailed, using Royal Mail Tracked 24, the same day as recommended by Royal Mail guidelines.
If you would like to place an order after this date, and up to 23 December, please get in touch at [email protected] and we can arrange to send via special delivery.

£5. Free shipping when you spend £150 and more. Ops&Ops will also pay the cost for one exchange.
Free returns for a limited time.